What Is a WordPress Support Service?

Last Updated on May 20, 2021 by Sunny Staff

Around 40 percent of sites on the web use WordPress, making it one of the most popular website platforms in the world! However, this widespread use has its pros and cons. On the one hand, there’s a ton of WordPress support in the way of themes, plugins, and other add-ons. But on the other, that extensive range of options makes managing a WordPress site more complex.

That’s where a WordPress support service can help. Let’s look at what these services can do to keep your website in top shape.

What’s Involved With Managing a WordPress Website?

Setting up a WordPress site isn’t that complicated. Many web hosts even offer one-click installations to get started.

There’s a lot more to it than just installing WordPress, though.

Installation and Setup

If your hosting company offers one-click installs, getting the core WordPress files set up is pretty simple. But you still need to configure it, install plugins, harden its security, and many other tasks.

You’ll need to do those things manually. The one-click setup is only for the core WordPress files.


Technically, WordPress will work with most web hosts, but there’s a difference between just working and working well.

To get the best performance from your website, you need to choose a host that offers WordPress-optimized hosting. These servers are configured to handle the particular needs of WordPress, so your site loads quickly, and it won’t slow down or go offline completely if it gets a sudden spike in traffic.


At the fundamental level, WordPress is software that runs on a web server. And like the apps you run on your PC, it gets updated regularly.

Sometimes these updates add new features, and other times they patch security flaws. Either way, you need to keep your WordPress installation up to date to get the best results with minimal risk of your site getting hacked.

And you need to manage these updates with little or no downtime for your site whenever possible. For example, if someone clicks on a link to your site and it doesn’t load, chances are good that they won’t be back.

Plugin and Theme Management

One of the most powerful features of WordPress is its support for plugins that add functionality to your website. There are over 58,000 plugins available, with more added all the time.

The theming system is another great WordPress feature. Themes let you change the design of your website without affecting the existing content.

With so many options available from many different sources, some combinations of themes and/or plugins may not work together. Sorting out any conflicts that come up can be tricky.


With so many websites using WordPress, it’s a high-profile target for hackers. They have crawlers that do nothing but search the web for websites using WordPress and then try to exploit flaws to hack the website or steal information.

WordPress security is a cat-and-mouse game. You need to stay ahead of the hackers, who are doing everything they can to get around your security measures. Managing this takes some specialized knowledge.

Content Management

When you move beyond managing the WordPress software itself, you get to the point of having a website in the first place — publishing content for your target audience.

To get the best results, you should publish new content on a regular schedule. All those posts and pages have to get added to your site.

Why You Should Work With a WordPress Support Service

A good WordPress support service has extensive experience with WordPress and knows how to handle all of the things we just covered. It’s their job to stay on top of the latest trends and changes, so you don’t have to.

Trying to do this yourself can become a second job. Things change quickly on the web, so you can’t just set up your website and ignore it from then on. You’ll need to read up on changes and new features on an ongoing basis.

What Sunny HQ Can Do For You

Sunny HQ provides a range of WordPress management services to help keep your website running efficiently and securely. We provide an end-to-end solution, from WordPress-optimized hosting to the day-to-day management of your site.

Our team has over 20 years of experience building, hosting, maintaining, and supporting websites. We’ve leveraged that experience to build the most effective WordPress platform in the marketplace.

Full-Service WordPress Website Support

We offer managed WordPress hosting plans for businesses of any size.

With the basic SPF-25 plan, we’ll take care of maintaining, updating, and securing your WordPress site to protect it from hackers. You’ll also get access to our expert WordPress support to answer any questions you have about using your website.

The SPF-50 plan adds personal consultation time if you want help planning your website strategy. Our SPF-75 plan goes a step further with design and content support, search engine optimization, and Google integration, as well as enhanced support services.

And the SPF-90 plan gives you full site optimization, Google console and site tools, and priority support.

All of our WordPress web support plans include enterprise-grade hosting for your website, but if you prefer to stay with your existing hosting service, we can work with your site from there too.

Individual Website Support Services

What if you already have a WordPress site up and running and only need help with specific things? Sunny HQ can help with that as well.

We offer various individual support services, including:

  • Start-to-finish web design
  • E-commerce store setup
  • Website performance tuning
  • Pay-per-click marketing

We’ll set up a custom package with exactly the services you need.

How to Get Your WordPress Site Running as Efficiently as Possible

If you want to get the best results from your website, Sunny HQ is here to help. We’ll get your website set up for maximum performance to improve the experience visitors get when they land on your site.

And we’ll help you ensure your site is secure and protected from hackers and other online threats.

Get in touch with us today to find out how we can help you get the most from your WordPress website!


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