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Frequently Asked Questions
Email support@sunnyhq.io or use the form on this page. You can also call us at (866) 258-8822 during business hours.
A person answers. We pride ourselves on fast, thorough responses.
Anything related to your WordPress site: updates, performance issues, security concerns, content changes, plugin questions, error troubleshooting, and more. If it involves your website, we handle it.
Yes. Every Sunny HQ plan includes full support from U.S.-based WordPress experts. No extra fees, no per-ticket charges.
SPF 75 and SPF 90 plans include priority and emergency support. For all plans, our monitoring systems alert us to downtime automatically.