WordPress Tech Support: What Is the Best Approach for Your Business?

Last Updated on December 2, 2020 by Sunny Staff

What if a better WordPress site was just a click away?

With WordPress tech support, you can transform your website while also taking your business to the next level. But many businesses don’t understand how this tech support works and what the best approach is for their business.

Wondering what the best WordPress tech support approach is for your own business? Keep reading to learn these important answers.

Staying Updated

With a WordPress tech support team, you can get as much (or as little) support as you need. But one of the best approaches to such tech support is to put them in charge of keeping your site updated.

WordPress provides a steady stream of updates intended to improve site performance and accessibility. These include updates to various plugins you may be using as well as the WordPress Core itself.

As beneficial as these updates are, installing them is often a long and time-consuming process. And if you make any mistakes, it could negatively impact the site, affecting both web traffic and sales.

Normally, your only choice is to have your own team members attend to these updates. But this cuts into their productivity and may negatively impact your bottom line. But with WordPress technical support, you can outsource these updates to a skilled team while letting your existing workforce do what they do best.

Back It Up

What if you had a great WordPress site and it went away overnight? At first, that may sound implausible. But in a world of security exploits, viruses, and malicious hackers, this threat is all too real.

That’s why it’s important to have a backup of everything on your site. By creating and maintaining daily backups, you can restore your entire website even in the face of catastrophic loss.

However, creating daily backups takes a lot of time. And maintaining those backups is a delicate process: one wrong move, and you could entirely lose your backup data.

That’s why we recommend having tech support for WordPress handle your backup procedure. This lets you and your own staff “off the hook” for this time-consuming daily task. And you’ll have peace of mind knowing that something as important as your backup data is being managed by experts in the fields of WordPress security and data management.

Plugin Management

Earlier, we mentioned the importance of keeping your plugins up-to-date. However, that is only half the equation when it comes to plugin management.

Your business also needs to audit your existing plugins regularly. Are all of them still working as intended? Or are some of them out of date and functionally useless for your site?

Reliable WordPress maintenance services can help you update your plugins while removing unwanted and unnecessary plugins. On top of that, such a service can help research and install the latest plugins to replace your out-of-date ones. In this way, your business can keep its WordPress site on the cutting edge.

A Faster Site

What is the most important metric of your WordPress site? Arguably, that metric is your bounce rate. Bounce rate measures how many visitors land on your site and leave after only visiting one page. If too many visitors are leaving your website right after clicking on it, reducing that bounce rate must be your highest priority.

The best way to reduce your bounce rate is to make your site load faster. No one wants to wait for more than a couple of seconds for a page to load, right?

However, this is often easier said than done. That’s because there are so many different factors that may impact your website’s speed.

Fortunately, a good WordPress tech support team can help locate and address these different factors. Some of them may be obvious, like a home page clogged with high-resolution images. Others may be less obvious, like a build-up of cached files that cause your site to slow down.

The right team can fix all of these issues and more. And along the way, they can optimize your site for mobile devices.

Make It Mobile-Ready

One rookie mistake that many businesses make is designing a WordPress page with only desktop users in mind. In reality, the majority of your visitors are likely to be using smartphones and other mobile devices.

That means that the ideal WordPress site is optimized for mobile. And that includes making many changes to streamline the site in terms of images and text. Additionally, you may need to change out certain plugins you have been using for those that are more mobile-friendly.

A trustworthy WordPress technical support team can ensure your site is optimized for mobile while still looking great via desktop. And this simple change can have profound effects on your bounce rate, sales, and overall web traffic.

Optimize the Database

For better or for worse, all great WordPress sites are a “work in progress.” There is always room for changes and innovations to improve the site’s efficiency and performance. And the best example of this is the constant need to optimize the database.

Behind the scenes, your WordPress site maintains a robust database of information. This includes information about posts, users, and everything in between. But over time, this database may accumulate unwanted information such as deleted posts.

Eventually, a bloated database leads to a website that loads too slowly and takes up too much space. You can fix this issue by regularly optimizing that database. But this requires a level of spare time and technical expertise that most businesses don’t have.

With tech support for WordPress, you get to enjoy the “best of both worlds.” You’ll have a dedicated support team with the technical knowledge to optimize your database and the rest of your site. At the same time, you’ll have WordPress experts who understand the platform inside and out and can help you make the most of your own site.

WordPress Tech Support: Your Next Move

Now you know the best approach for letting a WordPress tech support team manage your site. But do you know a team you can trust to take your site to the next level?

At Sunny HQ, we are full-service WordPress experts. To see how we can help with WordPress management and much more, contact us today!

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