CUSTOMER SUPPORT

We're here when you need us.

Real WordPress experts. Real answers. Usually within the hour.

Email Our Team

Send us a detailed description of your issue and we'll get back to you fast.

50% of issues resolved within 1 hour. 90% within 2 hours.

Call Us Directly

(866) 258-8822

Speak with a WordPress expert during business hours.

Monday through Friday, 9am – 6pm ET

Or describe your issue here

We'll review your request and respond promptly.

< 1 Hour
Average First Response
Most issues resolved before you've finished your coffee.
90%
Resolved Within 2 Hours
Not acknowledged. Resolved. There's a difference.
100%
U.S.-Based Experts
Real WordPress professionals who know your site.

Trusted by businesses that can't afford downtime.

"What sets Sunny HQ apart is the personal support. They actually know our site and our business. When we have an issue, it is resolved fast — usually within the hour."

Not a customer yet?

See what Sunny HQ support looks like before you sign up. Every plan includes expert WordPress support from real people.

Frequently Asked Questions

Email [email protected] or use the form on this page. You can also call us at (866) 258-8822 during business hours.

50% of support requests are resolved within 1 hour. 90% within 2 hours. We pride ourselves on fast, thorough responses.

Anything related to your WordPress site: updates, performance issues, security concerns, content changes, plugin questions, error troubleshooting, and more. If it involves your website, we handle it.

Yes. Every Sunny HQ plan includes full support from U.S.-based WordPress experts. No extra fees, no per-ticket charges.

SPF 75 and SPF 90 plans include priority and emergency support. For all plans, our monitoring systems alert us to downtime automatically.